Embee Diamond, diamond recut, re-cut, repair, re-polish, restoration, fix my diamond, AGS Laboratories, American Gem Society, Canadian Diamond, Master Diamond Cutter, Esperanza, Triolette, Mike Botha, Michiel Botha, Prince Albert, Saskatchewan, United States of America, Canada, North America, USA, Ideal, Triple Zero Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming Learning to say: “No!” - Master Diamond Cutters - Creators of Sirius Star®...the world's brightest diamond® and Diamond Restoration - recut, repair & re-polish service to the trade. diamonds, diamond cutting, engagement rings, engagement diamonds, diamond, diamond buying, diamond lapidary, diamond repairs, diamond facets , GIA, AGS, AGS Laboratories, Diamond Bourse of Canada, Responsible Jewellery Council, Jewelers of America, American Gem Society, AGS Guild, Canadian Diamond, diamond re-cut, diamond re-polish, cut grade, triple zero, ideal cut, Sirius Star Diamond, American Star, Product of Canada, Made in Canada
Learning to say: “No!”

Jul 11th, 2014

Learning to say: “No!”

Sometimes politely.

Sometimes curt.

If you’re like me, you probably receive a lot of phone calls from various vendors peddling their wares, and this week I decided to try something new. A software vendor (who obviously didn’t know a thing about our company) called me to sell me a software solution specific to our industry. I told him he has one minute to tell me what he knows about my business and if he nails it, I will decide if I have another minute to tell me exactly how his solution could meet my needs. It was a painful 40 seconds before I interrupted him and informed him that based on what little he didn’t research about our business before calling me, was not worth the next minute of my time.

I politely thanked him for calling and requested that he removed me from his prospect list. It made me think about the calls I make, and how that has evolved over the last 5 years.

To be continued…




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